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Facebook Login

Allow customers to login to your BigCommerce store using their Facebook accounts.

Overview

Facebook Login provides a familiar and convenient way for customers to access your store using their existing Facebook credentials. This reduces friction and improves the shopping experience.

Facebook Login Demo

Benefits

For Customers

  • Familiar: Use existing Facebook account
  • Quick: Login with just a few clicks
  • No passwords: No need to remember store passwords
  • Profile sync: Name and email automatically filled

For Your Store

  • Increased signups: Lower barriers to account creation
  • Reduced abandonment: Faster checkout process
  • Better engagement: Social connection can increase loyalty
  • Accurate data: Real customer information from Facebook

Setup

Enable Facebook Login

  1. Go to Papa Social Login dashboard
  2. Find "Facebook Login" in the Social Providers section
  3. Toggle the switch to ON
  4. Click "Save Changes"

Enable Facebook Login

Facebook Login is ready to use immediately - no additional configuration needed!

Testing

Test the Login Flow

  1. Open your website in an incognito/private browser window
  2. Go to your login page (yourstore.com/login.php)
  3. You should see the "Sign in with Facebook" button
  4. Click the button and login with a Facebook account
  5. Verify you're redirected back and logged into your store

Facebook Login Test

Common Issues

Login Button Not Visible

  • Check that Facebook Login is enabled in the dashboard
  • Verify the script is properly installed
  • Clear your browser cache

Login Not Working

  • Ensure your store uses HTTPS (required for OAuth)
  • Check that popups are not blocked in your browser
  • Try logging out of Facebook and back in

Customer Account Issues

  • New customers are automatically created in BigCommerce
  • Existing customers with the same email are automatically linked
  • Customer information is synced from their Facebook profile

Facebook App Restrictions

  • Facebook has privacy restrictions that may limit some data access
  • Only basic profile information (name, email) is accessed
  • Customer controls what information is shared

Support

Need help with Facebook Login setup?

  • Email: support@papathemes.com
  • Live Chat: Available in dashboard
  • Documentation: Complete setup guide

Privacy Note

Papa Social Login only accesses basic profile information (name, email, profile picture) and does not access posts, friends, or other private data.